Everything You Need for Reliable Local Delivery

One platform to dispatch, track, and manage every delivery. AI-powered fleet matching, branded tracking, voice agents, and integrations with the tools you already use — from sedans to box trucks with lift gates.

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At a Glance

Platform Capabilities

Everything included in one platform — no add-ons, no hidden tiers.

Feature Details
AI & Automation
AI Fleet Matching Automatically selects the optimal carrier based on distance, vehicle, time window, and cost
AI Voice Agents Calls drivers with gate codes, parking instructions, and pickup details — in multiple languages
Recovery Workflows Detects SLA breaches and stalled deliveries, then auto-reassigns to a backup fleet or escalates with an audit trail
Delivery Forensics Scores every pickup and delivery photo against the address, drop notes and delivery history — catching wrong-address drops while the driver is still there
Auto Driver-Deassign Driver no-shows, unassigns, or drivers not moving trigger automatic re-dispatch — no human in the loop
Voice Agent Suite Driver ETA, store inventory confirmation, post-delivery clarification, return clarification, and recovery outreach — outcome-driven calls in multiple languages
Delivery Operations
Multi-Stop Delivery Batch multiple drop-offs into one driver route to cut per-delivery costs
Recurring Deliveries Subscription and repeat delivery schedules with saved customer preferences
Multi-Location Routing Centralize delivery across all stores and warehouses, route from the optimal location
Inventory Transfers Store-to-store and warehouse-to-store transfers with full tracking
Same-Day & Scheduled Same-day, next-day, or customer-selected time windows
Returns & Rentals Same-day return pickups and rental equipment deliveries
Round Trips Same-day out-and-back runs — one driver delivers and brings signed paperwork, reusable totes, or equipment back to your store on the same trip
Inventory Confirmation Flow Voice agents call store teams to confirm items are in stock and ready before dispatching a courier — fewer wasted pickups
Item Substitution (Shopify) Replace out-of-stock items via the native Shopify order-edit API with configurable rules and customer notification
Fleet Network
Vehicle Types Sedan, SUV/Van, Cargo Van, Box Truck with Lift Gate — matched automatically per delivery
Distance Range Local same-day to cross-country — AI selects the right provider for every distance
Multi-Fleet Dispatch A single network across multiple carriers — automatic failover and cost optimization
Size & Weight Small parcels to pallets and oversized items — vehicle matched by item dimensions and weight
Customer Experience
Branded Tracking Your logo, colors, and brand on every tracking page and notification
Real-Time GPS Live driver location, ETA, and delivery status for customers and your team
Notifications Automated updates via SMS, email, WhatsApp, and Slack at every milestone
Photo Confirmation Timestamped proof-of-delivery photos, checked by AI against the address and the drop notes
Integrations
Shopify & Shopify POS Built for Shopify certified. Auto order sync, delivery at checkout, branded tracking, and a native Shopify POS Extension (POS Lite supported) with tabbed packing queue, barcode scan, and one-tap dispatch
Shopify POS Extension Dispatch from the register, manage in-store BOPIS handoffs, and see real-time driver status without leaving Shopify POS
CleanCloud Laundry and dry cleaning pickup/delivery synced from CleanCloud
Packiyo Same-day delivery from 3PL warehouses the moment orders are packed
Slack / WhatsApp / SMS / Email Notifications and delivery booking across every channel
Custom API Connect any ERP, WMS, or proprietary platform
Analytics & Ops
Delivery Metrics Dashboard On-time rates, costs, volume trends — real-time
Carrier Performance Tracking Scores carriers automatically — bad ones get deprioritized
Rate Simulation Model costs across carriers, vehicles, and time windows before committing
Zone Visualization Map-based view of delivery density and store coverage areas

AI-Powered

Intelligent Delivery Automation

AI Fleet Matching
Our AI evaluates every delivery and selects the optimal fleet provider based on distance, vehicle type, time window, and cost. No manual dispatch required.
AI Voice Agents
AI voice agents call your delivery drivers with gate codes, parking instructions, and delivery details. Drivers handle hundreds of stops a day — a direct call makes every pickup smoother.
Delivery Forensics
Every proof-of-delivery photo is scored against the address, the drop notes and past deliveries to that building. A package left at the wrong unit gets caught and the driver called before they have left the street — which matters, because most carriers deny a misdelivery claim once a delivery photo exists.

Delivery Management

Complete Control Over Every Delivery

Same-Day and Scheduled Delivery
Offer same-day, next-day, or scheduled delivery windows. Customers select their preferred time slot and your AI handles the rest.
Recurring Deliveries
Set up subscription-based or repeat delivery schedules. Customer profiles and preferences are saved, so every delivery is consistent.
Multi-Stop Delivery
Batch multiple deliveries into one driver route. One pickup from your store or warehouse, many drop-offs — dramatically lower per-delivery cost.
Multi-Location Routing
Centralize delivery management across all your stores and warehouses. Route orders from the optimal location automatically.
Inventory Transfers
Move inventory between your locations with full tracking. Store-to-store and warehouse-to-store transfers managed from one dashboard.
Ship from Store
Turn every store location into a fulfillment center. Customers order online, the nearest store with inventory fulfills, and a courier delivers same-day.
Returns and Rentals
Manage same-day return pickups and rental equipment deliveries. Flexible scheduling for both drop-offs and pickups. Same-day round trips let one driver deliver and bring signed paperwork, reusable totes, or equipment back to your store on the same run.
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Customer Experience

White-Label Delivery Your Customers Trust

Branded Tracking
Your logo, your colors, your brand on every tracking page, SMS, and email notification. Customers see your business — not a generic courier.
Real-Time Tracking
Live GPS tracking for every delivery. Customers and your team see the driver's location, ETA, and delivery status in real time.
Delivery Notifications
Automated SMS, email, WhatsApp, and Slack notifications at every delivery milestone. Keep customers and your ops team informed.

Integrations

Connects to the Tools You Already Use

Shopify

Automatic order sync, delivery at checkout, and branded tracking for your Shopify store.

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Packiyo

Same-day delivery from your 3PL warehouse the moment orders are packed.

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Slack

Book deliveries and get real-time status updates in your Slack channels.

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WhatsApp

Delivery updates and ETA notifications sent to customers via WhatsApp.

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CleanCloud

Pickup and delivery for laundry and dry cleaning, synced directly from CleanCloud.

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Email

Branded email updates at every milestone with tracking links and proof of delivery.

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SMS

Real-time text message updates with delivery confirmations and tracking links.

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Custom API

Build custom integrations with our API for any ERP, WMS, or proprietary platform.

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Ship from Store

Same Platform, Two Fulfillment Models

Getcho supports two distinct delivery models from one dashboard — and many businesses run both simultaneously.

Customer-Facing Same-Day

Add same-day or scheduled delivery as a checkout option. Customers pick a window and pay a delivery fee. You control pricing, zones, and eligible products.

Ship from Store

Route "standard shipping" orders through local couriers from your nearest store. Customers see normal shipping but get it faster — and you save on national carrier costs.

See how both models work →

Full Control

Configure Every Aspect of Your Delivery Program

Getcho isn't a one-size-fits-all tool. You control every detail of how delivery works for your business.

Store Hours & Cutoff Times

Set delivery availability by day and time. Define cutoff times for same-day orders per store location.

Eligible Items

Control which products qualify for delivery by product, collection, or tag. Exclude oversized or restricted items.

Delivery Pricing

Set flat rates, distance-based pricing, or free delivery thresholds. Pass costs to customers or absorb them.

Delivery Zones

Define service areas by zip code or radius per store. Different locations can have different zones.

Driver Timing & Dispatch Rules

Control preparation times, dispatch windows, and auto-dispatch triggers. Batch orders or dispatch instantly.

Branding & Communication

Your logo, colors, and messaging on tracking pages, SMS, email, and WhatsApp. Customers see your brand, not ours.

Fleet Network

From Sedans to Box Trucks with Lift Gates

Getcho operates a single fleet network across vetted carrier partners. Every delivery is matched to the right vehicle based on item dimensions, weight, distance, and timing — so you never overpay for a box truck when a sedan will do.

Vehicle Best For Range
Moped Documents, small parcels, rush deliveries Local
Sedan Standard parcels, retail orders, everyday packages Local — Regional
SUV Bulk orders, furniture, oversized retail items Local — Regional
Pickup / Van High-volume batches, large items, cargo loads Local — Regional
26-Foot Truck Palletized freight, warehouse transfers, heavy items Regional — Cross-Country
53-Foot Truck Full truckloads, cross-country hauls, oversized shipments Cross-Country

Analytics

Delivery Analytics and Operations

Visibility into every delivery. Track performance, identify bottlenecks, and make data-driven decisions about your delivery operations.

Delivery Metrics Dashboard
Getcho tracks on-time rates, average delivery times, cost per delivery, and volume trends automatically. Real-time dashboards surface the numbers that matter — so you spend less time pulling reports and more time running your business.
Customer Sentiment Analysis
AI analyzes delivery feedback, customer ratings, and communication logs to surface satisfaction trends. Getcho catches issues before they become patterns — so you can fix problems proactively, not reactively.
Carrier Performance Tracking
Getcho scores every carrier on on-time rates, damage reports, and customer ratings — then uses that data to make smarter dispatch decisions automatically. Bad carriers get deprioritized. Good ones get more jobs.
Delivery Zone Visualization
See where your deliveries go on a map. Identify high-density zones, optimize store coverage areas, and plan expansion based on actual delivery data.
Rate Simulation
Model delivery costs before committing. Simulate rates across different carriers, vehicle types, and time windows to find the best balance of speed and cost.

Features FAQ

Common questions about Getcho features

Can't find what you're looking for? Reach out to us.

What features are included in Getcho?
Getcho includes AI fleet matching, branded tracking pages, Voice Agent Suite, Recovery Workflows, Auto Driver-Deassign, multi-location routing, multi-stop batch delivery, recurring deliveries, inventory transfers, proof-of-delivery photos, real-time GPS tracking, delivery notifications via SMS, email, WhatsApp, and Slack, analytics dashboards, and Built for Shopify certified integrations (Shopify + Shopify POS Extension with POS Lite support), plus CleanCloud, Packiyo, and more.
Does Getcho integrate with Shopify?
Yes. Getcho is Built for Shopify certified and connects directly to your Shopify store and Shopify POS. Orders sync automatically, delivery options appear at checkout, and customers receive branded tracking pages and notifications. Our native Shopify POS Extension embeds the same-day delivery queue directly in Shopify POS (including POS Lite) — tabbed task view, barcode verification with the POS camera, and one-tap courier dispatch.
How does AI Fleet Matching work?
When a delivery is created, the platform automatically selects the optimal carrier and vehicle type for the order. No manual dispatch or phone calls needed — every delivery is matched, dispatched, and tracked without operator intervention.
Can I use Getcho for multiple store locations?
Yes. Getcho supports multi-location routing, which means orders are automatically routed to the nearest store or warehouse with available inventory. You manage all locations from a single dashboard.
What notification channels does Getcho support?
Getcho sends delivery notifications via SMS, email, WhatsApp, and Slack. Voice Agents also make automated phone calls to drivers at key delivery milestones — pickup instructions, gate codes, and delivery details. Customers receive branded SMS and email notifications. All notifications can be branded to your business — your logo, your colors, your voice.
Does Getcho support same-day delivery?
Yes. Getcho specializes in same-day delivery — orders are dispatched automatically to the optimal carrier within minutes. We also support next-day, scheduled, and recurring delivery windows so your customers can choose what works for them.
What vehicle types are available?
Getcho provides access to sedans, SUVs, vans, cargo vans, and box trucks with lift gates through our fleet network. Vehicles are matched to each delivery based on item size, weight, and distance.
How do I get started with Getcho?
Request a demo and our team will walk you through the platform. Shopify stores can be live in minutes — install from the App Store and start dispatching. Custom integrations like Packiyo, CleanCloud, and APIs typically go live in under a day with our team handling setup.
Can I use Getcho for standard shipping orders instead of same-day?
Yes. Many businesses use Getcho for ship-from-store fulfillment on standard shipping orders. Instead of handing the package to FedEx or UPS, you route it through a local carrier from your nearest store for faster, cheaper delivery. The customer sees "standard shipping" at checkout but gets it in hours instead of days. This approach also reduces packaging costs — short transit means no gel packs or heavy insulation for perishable items.

Explore More

Learn more about Getcho

Guide

What Is Delivery Orchestration?

The complete guide to delivery orchestration and why it matters for your business.

Integrations

All Integrations

See every platform and tool that connects to Getcho.

Stories

Success Stories

How businesses like yours use Getcho to deliver better.

Vertical

Delivery for Retailers

Same-day delivery from your retail stores to your customers' doors.

What business customers are saying

And their customers.

Join the best businesses in the world and start using Getcho to orchestrate all your local deliveries.

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