Support


Use the chat bar on the right and we'll respond within minutes. Here are some frequently asked questions:

GETCHO (“get-cho”) is a platform for requesting on-demand deliveries. Forget mail. We send a courier to the pickup point the second you submit an order. Deliveries typically take under 45 minutes.
Items must be under 100 pounds and must be able to fit in a vehicle. To find a list of banned delivery items, please check out our terms page, under "prohibited GETCHO items."
Our customers use GETCHO to deliver just about anything. Here are a few ideas to get started:

  1. GETCHO can deliver gifts to your friends across town
  2. Return your library books on time
  3. Pick up rental tools from Home Depot for that crucial living room remodel
  4. Grab your curbside pickup order from the mall
  5. Recover that cell phone you (tragically) left at your friend’s house
  6. Deliver the chair you saw on Craigslist and simply had to own
  7. Avoid package pileup: Let GETCHO drop your boxes and returns at the post office
  1. First, make sure you have a credit card on file. To add a card, go to the “Profile” tab and click "Add Card."

  2. Click over to the "Create” tab and fill out your pickup information. If you have any specific instructions, add them to the notes. For example: "My package will be in front of the door." Or, "My order number is 12345."

  3. Next, fill in the drop-off information and add any instructions your driver needs to know about the delivery. For example, “Please carry this package right-side up.” Or, “Leave it at the front desk.”

  4. Click "Add Items" and write down the size, quantity and description of your delivery. Once you’re finished, click "Add Item."

  5. See your delivery ETA and a price estimate by clicking "Get Quote."

  6. Ready to make it official? Click "Create Delivery" and your package is on the move
We partner with medium and small businesses to help them compete with the biggest online retailers.

Unlike other delivery services, GETCHO won’t charge your business with delivery fees. We want your business to thrive during the pandemic, and we’re here to provide courier services for anything your team needs delivered. Our priority is to keep business moving - and keep your employees and customers safe.

To partner with GETCHO and give your customers a personalized delivery discount code, signup here.
Interested in driving for GETCHO? Fill out this form and we will reach out to you if we see any potential in your area.