What We Do

Your entire delivery operation, handled.

Getcho delivery monitoring dashboard with AI assistant analyzing a delivery

Real-Time Monitoring

AI Watches Every Delivery

Every order is tracked from dispatch to doorstep. If a driver is late, goes off-route, or something looks wrong — our AI handles it before you even know there's an issue.

Getcho multi-fleet dispatch board showing deliveries across Unfulfilled, Scheduled, Pick-Up, Drop-Off, and Delivered stages

Smart Routing

Multi-Fleet Dispatch

Getcho automatically picks the best available driver across all your fleets for each delivery. No manual assignment, no spreadsheets, no guesswork.

AI voice agent calling a driver in Spanish with delivery instructions

AI Voice Agents

Your Store Never Picks Up the Phone

Drivers need instructions? AI calls them in their preferred language — gate codes, parking details, delivery notes. Customers get branded SMS and email updates automatically. No one calls your store asking 'where's my order?'

Getcho notification sequences dashboard showing custom SMS templates with personalized delivery messages

White-Label

Your Brand, Every Touchpoint

Tracking pages, SMS, emails, and delivery analysis — all branded to your business. Your customers never see a generic courier logo.

Proven Results

Fewer failed deliveries. More happy customers.

Our AI agents monitor every delivery in real-time, catching problems before they reach your customers. The result: fewer complaints, fewer refunds, and customers who actually come back.

60%+
60%+ of Getcho managed deliveries receive glowing reviews.
24/7
AI agents monitor every delivery in real-time — catching issues before they reach your customers.

And There's More

Everything else you need, built in.

AI delivery analysis showing pickup photo verification, delivery photo, and Score 7 with detailed reasoning

Closeout

Automated Delivery Verification

After every delivery, our AI cross-checks pickup photos, delivery photos, address data, and driver location to verify the order was completed correctly — catching issues in minutes, not hours.

GetchoBot Slack notifications showing order dispatched, driver arriving, and delivery complete

Ops Dashboard

Your Whole Team, In the Loop

One dashboard for every delivery across every fleet. Your team sees driver assignments, live ETAs, and delivery status — plus Slack and WhatsApp alerts so no one has to check a screen.

Happy business owner checking phone while Getcho handles delivery claims automatically

Loss Prevention

Automated Claims Resolution

AI detects delivery issues before you do — and files claims automatically. Photos, timestamps, driver logs, and resolution. You don't lift a finger.

Getcho same-day delivery settings with checkout customization and availability

Integrations

Plug In and Go

Connect Shopify, Packiyo, or any platform via API. Orders sync automatically, deliveries dispatch on their own. Setup takes minutes, not weeks.

Two Models, One Platform

Two Ways to Use Local Delivery

Businesses use Getcho in two distinct ways — and many run both simultaneously.

Customer-Facing Delivery

Offer same-day or scheduled delivery as a visible checkout option. Customers see delivery windows, pick a time slot, and pay a delivery fee. Higher conversion, higher average order value, and a differentiated experience that keeps customers coming back.

Customer sees
"Same-day delivery — select a window"
ETA precision
1-2 hour delivery windows
Best for
Perishables, gifts, urgent orders, premium experience

Ship from Store

Fulfill online orders from your nearest store instead of a warehouse. The customer selects "standard shipping" — but a local courier delivers from a nearby location in hours instead of days. Faster, cheaper, less packaging, and the customer doesn't even know it happened.

Customer sees
"Standard shipping" (but arrives same-day)
Cost to business
Often less than national carrier rates for local orders
Best for
Local orders, multi-store retailers, reducing shipping costs

The most effective businesses use both: customer-facing delivery as a premium upsell, and ship-from-store fulfillment to get local orders there faster and cheaper than national carriers.

Learn more →

Operational Impact

Less ops overhead. More deliveries.

Fewer "where's my order?" calls

Customers and drivers get automated updates at every step. Your CS team stops fielding the same question all day.

Up to 90%
Scale without hiring

Our customers regularly triple their delivery volume without adding ops or CS staff. AI handles dispatch, driver coordination, and closeout.

3x+
Hours back every week

No more manual dispatch, no chasing drivers, no reconciling delivery photos. Your team focuses on the business, not the logistics.

15+

What business owners are saying

Trusted by local businesses.

Richard Hurley

Over the past five years, using a variety of single same-day carriers, we would regularly see orders costing more than expected, not being delivered on time, and having an overall poor customer experience. Getcho has solved not only the reliability, but also the visibility into costs, and most importantly a trusted customer experience. They've regularly gone above and beyond to make it easy for our team, quickly incorporated our feedback, and become a critical part of our day-to-day operations: serving some of our biggest customers like Coca-Cola and Delta.

Richard Hurley

Highline Commerce

Gabe Weiss

[...] the experience has been absolutely incredible. The integration with Shopify was seamless and took almost no effort on our end, which made setup a breeze. Orders are processed quickly, deliveries are consistently reliable, and our customers love the speed and convenience. This service has truly elevated our customer experience, and we've noticed a positive impact on satisfaction and repeat purchases. If you're looking for a trustworthy, efficient, and easy-to-integrate delivery solution, we can't recommend them enough!

Gabe Weiss

The Closeout Connection

Carly Jump

Getcho has been the most hands-on third-party team we've ever worked with. Their support is always helpful, resourceful, and willing to go above and beyond [...] If you're looking for a dependable, well-integrated, and high-performing delivery platform that really supports your business - Getcho is for you. Highly recommend for anyone needing fast, efficient, and scalable local delivery solutions!

Carly Jump

Funny Face Bakery

RUADH Team

GETCHO has been an excellent same-day delivery partner for our business. Their team is extremely communicative, which makes the whole process smooth and stress-free. It's such a huge benefit to be able to offer our customers fast, reliable delivery, and GETCHO makes that possible. Highly recommend!

RUADH Team

RUADH

Reagan Cline

Getcho has been extremely helpful in expanding our range of delivery options and at a notably lower cost than we were getting independently. And, since we started using Getcho about two months ago, there has been a significant drop in customer experience issues related to third-party delivery. The Getcho team is hands-on and highly responsive to feedback.

Reagan Cline

Farm Link Hawai‘i

Jerry Bocchino

We have been using GetCho Delivery for our delivery needs for almost 1 year and strongly recommend their services. Their team is professional, reliable, and consistently goes above and beyond to ensure timely and accurate deliveries. Communication is excellent [...] If you're looking for a dependable delivery partner that truly values customer satisfaction, GetCho Delivery is an excellent choice.

Jerry Bocchino

All Fresh Seafood

Naseem Saba

[..] the experience has been nothing short of excellent. [...] same-day delivery that integrates seamlessly with our Shopify store. [...] that syncs directly with our POS system, making it easy to fulfill same-day orders without extra steps. The functionality is smooth, the cost is fair, and the level of service is unmatched. Getcho has truly given us an edge over our competitors, and I can confidently say this app is a 10/10 across service, functionality, and value. Highly recommend for anyone serious about scaling their delivery options!

Naseem Saba

Take Over Nail & Lash Supplies

James Masiello

Getcho has provided our store with expert level assistance. Has broadened our horizons to customers in the area who would have never stumbled upon the store otherwise. They have been an exceptional partner with ONS providing expedient same day delivery to NYC customers and we continue to grow with their team.

James Masiello

ONS Clothing

Devin Elting

They have been very communicative and helpful in making sure all of our deliveries have arrived safely. The ability to have our orders transfer directly into their dashboard is very useful. They are clearly committed to creating a positive experience for both the shipper and recipient.

Devin Elting

Rosenthal Wine Merchant

Daniel Kwak

We've been looking for a local courier service that is reliable, affordable, and responsive. Surprisingly very hard to find, and Getcho is the perfect partner for it. They continuously make improvements, unlike any other business in the space. We've previously used ubers / couriers , and all of them fell short in some way. Getcho is the final service we use.

Daniel Kwak

Abbode

Holly Watson

We're thrilled with this easy-to-use and professional-looking app that solved our dilemma of how to offer affordable delivery options to the NYC-area. Setup was a breeze and their customer support team is super nice [...] highly recommend!

Holly Watson

Annie's Blue Ribbon General Store

Jason Lazarus

The team has been really responsive and receptive to our specific needs, often going above and beyond to ensure things run smoothly. [...] it allows us to offer instacart type experience. Our customers love how seamless the experience is [...]Highly recommend it for anyone looking to add local delivery, this is the best solution out there!

Jason Lazarus

Abracadabra NYC

Kapil Bhagwan

This app is a must have!! My contact there Jack is phenomenal and it's been a 5 star experience all the way around! You need this app! It's a game changer.

Kapil Bhagwan

City Man USA

Frederick McSwain

We use Getcho anytime we need samples delivered to or from clients around the city. It's incredibly simple and reliable - I place the order and forget about it.

Frederick McSwain

McSwain Studio

Samantha Bard

Great app for local same day delivery - they work with you to make things as seamless as possible, they are fast to set up and fast to troubleshoot - plus the team is incredibly responsive - they truly care about their product.

Samantha Bard

Shag

FAQ

Frequently asked questions

If you have anything else you want to ask, reach out to us.

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