Getcho Enterprise: Your Trusted Accountant Courier Service

Getcho can handle very large delivery volumes. We've successfully processed over 100 orders in under 2 hours for clients. Our AI-powered platform scales to meet your business needs, whether you're doing 10 deliveries a day or 1,000+.

Getcho is trusted by a wide range of businesses, including wineries managing direct-to-consumer deliveries, high-end produce and specialty food businesses, stores supporting store-to-store or warehouse-to-store transfers, high-end retailers offering same-day or scheduled deliveries, clothing boutiques, florists and gift shops, rental businesses managing drop-offs and pickups, and SMBs looking to scale logistics without increasing headcount.

We provide comprehensive analytics including cart conversion data, customer sentiment analysis, and detailed delivery metrics. These insights help you optimize your delivery operations and improve customer satisfaction.

Pricing is flexible based on your business needs. We offer subscription plans, per-delivery pricing, and custom pricing for larger volumes. Contact us for more details.

Yes, you can custom-brand all tracking experiences to match your business. Your customers get a consistent, branded experience regardless of which fleet delivers their order. Branding is optional and fully configurable.

Yes, Getcho supports multi-location businesses by centralizing delivery management, enabling seamless coordination between stores, warehouses, and customers.

Yes, you can configure custom delivery zones by zip code or radius from your store locations. You can also set specific delivery hours and days to match your business operations.

Yes, we can build custom integrations to meet your business needs. As developers at heart, we're ready to create tailored solutions—just reach out to request custom integrations.

Yes, we allow bulk order imports to streamline large-scale delivery scheduling and processing.

Getcho operates across major US metro areas and dispatches local delivery in Canada. In the US, local delivery reaches 80+ miles, and 100+ miles through long-distance partners, with freight beyond that. In Canada, it is local delivery only. Which options you can offer depends on where your locations are.

Businesses use Getcho to deliver items like retail orders, returns, rental equipment, and more. We support everything from sedans for a few items to box trucks with lift gates and freight—our AI finds the best fleet for each delivery. Contact us if you have special delivery requirements.

Yes. Short transit times are the best protection for perishable items — same-day local delivery means your products spend minutes in transit, not days. Pair that with your own packaging and Getcho handles the rest. Contact us to discuss your specific requirements.

Yes, all deliveries include real-time tracking, audit logs, and proof-of-delivery photos to ensure transparency and reliability. Premium plans offer a custom tracking link and allow multiple recipients to receive updates and notifications on orders.

Customers receive real-time updates via SMS or email, including order confirmations, delivery tracking, and proof-of-delivery notifications.

Insurance coverage is available for your deliveries. Options range from standard coverage to custom policies for higher-value items based on your average cargo value. Contact us to discuss the right coverage for your business.

We use AI-powered follow-ups to resolve issues quickly, reducing claims and improving customer satisfaction. In cases where issues cannot be resolved immediately, insurance coverage options are available to protect your shipments.

Yes, Getcho supports local returns, including same-day return pickups. We also offer a Shopify integration that streamlines the return process for both regular purchases and rental items.

Yes, we support businesses offering rentals by managing deliveries and pickups for rental items. Customers can schedule flexible delivery and return times to meet their needs.

Yes. Getcho supports same-day round trips, where a single driver completes the delivery and returns to your store on the same run — bringing back signed paperwork, reusable totes and containers, or equipment. A driver can also make a stop and come back to where they started, all in one dispatched job.

Yes, we support recurring and subscription-based deliveries. We save customer profiles and delivery preferences, so the experience is consistent—customers don't have to repeat their instructions with each delivery.

Yes, deliveries can be scheduled up to 7 days in advance, ensuring flexibility and convenience.

Deliveries are typically dispatched within minutes. Multi-signal dispatch sends your order to multiple fleets simultaneously — the first available driver wins the job. Most orders are completed within hours. We also support scheduled, next-day, and recurring deliveries.

You'll be notified, fast. Getcho actively monitors every delivery and surfaces issues like a mismatched or missed pickup so your team can send a replacement right away. You choose how you hear about it — Slack, SMS, or email — and notifications are fully configurable. For most stores we also recommend barcode verification at pickup, which scans each item against the order so the wrong package is caught before it ever leaves the door. And when it's a no-harm mix-up (a driver marks picked up without actually grabbing the order, or returns unnecessarily), Getcho will often redispatch on the store's behalf automatically — frequently before anyone has to lift a finger. We stay very hands-on with our store teams.

For all intents and purposes, immediately. Once a quote is accepted, the order enters dispatch. Our most common workflow assigns the cheapest available carrier, and in that case the order is assigned to a delivery partner right away. If speed is what you care about most, we can optimize for the fastest available driver instead — dispatch is modular, so we're happy to chat about what fits your operation. For orders scheduled in advance, the same applies as the delivery window approaches, and scheduled orders can be canceled for free up until dispatch.

Yes — this happens all the time, and we use APIs to update orders on the fly. Before a driver is assigned, order details can be modified directly. Even after a driver has picked up, reach out and we can usually still get updated instructions where they need to go.

It depends on timing. If a driver is already en route, the fleet usually charges a cancellation fee, which is passed along. If the cancellation was due to a Getcho dispatch mistake, Getcho may absorb that fee. And if "not ready yet" is something your store runs into regularly, let's talk — we've got solutions, including dispatching only once an order is actually packed rather than purely around the scheduled window.