- How does Getcho handle rental deliveries and pickups?
- Getcho manages the full rental lifecycle—delivering items to your customer and picking them up when the rental period ends. Both legs are tracked with proof-of-delivery photos and branded notifications.
- Can customers schedule their own pickup and return times?
- Yes. Customers choose flexible delivery and return windows that work for their schedule. You configure available time slots, preparation times, and blocked dates from your Shopify admin.
- Does Getcho work with Shopify for rental businesses?
- Yes. Getcho integrates directly with Shopify and Shopify POS. Rental orders sync automatically, and you can manage deliveries, returns, and inventory all from your existing Shopify workflow.
- What types of rental items can Getcho deliver?
- Everything from clothing and equipment to furniture and large items. We support vehicles from sedans for small items to box trucks with lift gates for oversized rental inventory.
- How do I track which rental items are out and which are returned?
- Getcho provides real-time tracking, audit logs, and proof-of-delivery photos for every pickup and return. Your team always knows where rental items are and when they were returned.
- Can I manage rentals across multiple store locations?
- Yes. Getcho supports multi-location businesses. Route rental deliveries and pickups from the nearest location with available inventory, reducing transit time and costs.
- Does Getcho handle recurring rentals?
- Yes. Getcho saves customer profiles and preferences, making recurring rentals seamless. Customers do not have to re-enter delivery instructions for repeat rentals.
- What notifications do rental customers receive?
- Customers receive branded tracking pages, SMS updates, email notifications, driver ETAs, and proof-of-delivery photos for both delivery and return legs—all under your brand.