Professional Courier Delivery Integration for Shopify

AI-powered courier orchestration for your Shopify store. We match every order to the right courier by size, timing, and distance—from small parcels to box trucks with lift gates.

Proven Results

Fewer failed deliveries. More happy customers.

Our AI agents monitor every delivery in real-time, catching problems before they reach your customers. The result: fewer complaints, fewer refunds, and customers who actually come back.

60%+
60%+ of Getcho managed deliveries receive glowing reviews.
24/7
AI agents monitor every delivery in real-time — catching issues before they reach your customers.

Operational Impact

Less ops overhead. More deliveries.

Fewer "where's my order?" calls

Customers and drivers get automated updates at every step. Your CS team stops fielding the same question all day.

Up to 90%
Scale without hiring

Our customers regularly triple their delivery volume without adding ops or CS staff. AI handles dispatch, driver coordination, and closeout.

3x+
Hours back every week

No more manual dispatch, no chasing drivers, no reconciling delivery photos. Your team focuses on the business, not the logistics.

15+

From Your Shopify Store to the Customer's Door

Professional courier delivery requires coordination that most Shopify stores can't manage alone. Getcho's courier integration handles every step—from matching the right driver to confirming delivery—so you can focus on your products.

Step 1 - Verify order details

We confirm addresses and check notes for accuracy.


  • Pickup address: Is the pickup address correct? Do the notes match the address provided?
  • Drop-off instructions: Do the instructions align with the drop-off address? If a doorman is mentioned, we verify the building has one.
  • Previous delivery notes: Are there any historical notes tied to this address?
  • Next Step
    Shopify same-day delivery order management

    Step 2 - Select delivery fleet

    We choose the best fleet to balance speed, cost and payload.


  • Fleet choice: Identify the best fleet for timing, cost and payload.
  • Local couriers: Review partnerships with local couriers to ensure quality service.
  • Next Step

    Step 3 - Coordinate pickup

    We ensure pickup instructions are clear for the courier.


  • Business instructions: Specific pickup instructions are communicated to the courier.
  • ID verification: If required, secure ID verification is confirmed through Getcho.
  • Order readiness: Ensure order readiness via integrations with the retailer’s system.
  • Next Step
    Multi-location Shopify store delivery coordination

    Step 4 - Oversee drop-off

    We coordinate drop-off and confirm recipient availability.


  • Discretion: Determine if discretion is required (e.g., for gift deliveries).
  • Recipient availability: Confirm the recipient’s availability or coordinate with a doorman.
  • ETA and preferences: Provide ETAs and confirm drop-off preferences.
  • Next Step
    Customer scheduling delivery
    Shopify courier delivery tracking on iPhone showing real-time driver location
    Business owner managing Shopify courier deliveries
    Store owner tracking Shopify courier delivery orders in real time

    Step 5 - Monitor delivery status

    We track the order and handle issues in real time.


  • Automatic updates: Send real-time status updates to business managers.
  • Issue notification: Notify businesses immediately of any delays or issues.
  • Delivery management: Actively manage complications with the business, recipient, and driver.
  • Next Step
    Real-time delivery tracking screen

    Step 6 - Confirm delivery

    We verify the delivery and share confirmation details.


  • Confirmation: Send delivery confirmation to both the business and recipient.
  • Follow-up details: Provide any follow-up details or tracking info as necessary.
  • Weekly report: Include delivery details in the weekly report sent to the business.
  • Getcho AI Delivery Analysis — photo verification
    Getcho AI Delivery Analysis — GPS confirmation
    Getcho AI Delivery Analysis — timestamp verification
    Getcho AI Delivery Analysis — delivery record
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    Platform Capabilities

    Everything You Need to Deliver From Shopify

    One integration, multiple courier networks. Getcho aggregates fleets from DoorDash Drive, Uber Direct, Roadie, Frayt, and more — so every order gets the right courier matched by size, timing, and distance.

    Smart Orchestration
    Getcho aggregates couriers from DoorDash Drive, Uber Direct, Roadie, Frayt, Lugg, and more into a single dispatch layer. Our AI evaluates every fleet option and picks the courier best suited to each order's size and urgency.
    Multi-Location Routing
    Courier pickups route to the nearest Shopify location with inventory. Define delivery zones by zip code or radius for each store and let Getcho assign couriers from the optimal pickup point automatically.
    Auto-Dispatch
    Couriers are dispatched the moment you mark an order fulfilled in Shopify. No logging into separate courier portals, no copy-pasting addresses, no calling dispatch — it all happens through your existing Shopify workflow.
    Custom Workflow Alerts
    Know which courier was assigned, what vehicle they're driving, and when they arrive for pickup. Slack, WhatsApp, and SMS alerts keep your ops team in the loop across every courier delivery.
    Inventory Transfers
    Use the same courier network for internal logistics. Transfer inventory between Shopify locations with a matched courier — full GPS tracking, photo confirmation, and delivery proof for every inter-store move.
    Recurring Deliveries
    Repeat customers get saved profiles with their preferred addresses and delivery instructions. Subscription orders and regular accounts process faster because the courier already knows where to go and what to expect.
    AI Voice Agents
    Couriers from different networks need consistent instructions. Our AI voice agents call every assigned driver — regardless of which fleet they belong to — with your pickup details in their preferred language.
    Branded Tracking & Delivery Analysis
    No matter which courier network handles the delivery, your customer sees one consistent branded tracking page. SMS updates, email notifications, ETAs, and AI delivery analysis — all under your brand, not the courier's.

    Shopify FAQ

    Common questions about Getcho for Shopify

    Can't find what you're looking for? Reach out to us.

    What makes Getcho's courier integration different?
    Getcho matches each order to the right courier based on package size, timing, and distance. Our AI-powered fleet matching ensures you always get the best courier for the job—whether it's a sedan for a small parcel or a box truck with a lift gate for large items.
    Can I use Getcho couriers for urgent same-day deliveries?
    Yes. Multi-signal dispatch sends your order to multiple fleets at once — the first available driver wins. Auto-dispatch can send a driver as soon as you mark an order fulfilled in Shopify.
    Does Getcho provide branded courier tracking for my customers?
    Yes. Every delivery includes a custom-branded tracking page with your logo and colors. Customers receive SMS updates, email notifications, ETAs, and proof-of-delivery photos—all under your brand.
    What courier vehicle sizes are available?
    Everything from sedans and SUVs for small parcels to cargo vans and box trucks with lift gates for large items. Our AI automatically matches the right vehicle to each order.
    Can I integrate Getcho couriers with my existing Shopify workflow?
    Yes. Getcho integrates directly with Shopify and Shopify POS. Orders sync automatically, and you can configure auto-dispatch, delivery zones, cutoff times, and custom alerts via Slack, WhatsApp, or SMS.
    How does multi-location courier routing work?
    Getcho identifies the nearest store with available inventory and routes the courier from that location. This reduces delivery times, lowers costs, and keeps your fulfillment efficient across all locations.

    What business customers are saying

    And their customers.

    Join the best businesses in the world and start using Getcho to orchestrate all your local deliveries.

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