Uber Direct Order Management Platform

Streamline your Uber Direct deliveries with Getcho's order management platform. Cut order management time by 90% and boost delivery accuracy to 99.8%. Get real-time tracking, automated customer updates, and centralized order control—perfect for businesses managing high-volume Uber Direct operations.

Drive metrics that matter

A great shopping experience doesn't end at checkout.

Customers expect speed and reliability—18% of carts are abandoned without same-day delivery. 72.5% won't recommend brands after bad delivery experiences. Cue Getcho's dedicated delivery agents.

90%
90% reduction in Uber Direct order management time.
60%+
60%+ of Getcho managed deliveries receive glowing reviews.

Logistics built to scale with your business

Simplify logistics. Increase profitability.

Average response time

Quick resolution for any Uber Direct delivery issues

15min
Delivery success rate

Higher completion rates with automated coordination

99.8%
Fewer support inquiries

Proactive updates reduce "where is my order?" calls

60%

Seamless Uber Direct Order Management

Managing multiple Uber Direct deliveries requires precise coordination. Getcho's order management platform handles these complexities automatically, allowing your business to focus on growth while ensuring smooth delivery operations.

Step 1 - Verify order details

We confirm addresses and check notes for accuracy.


  • Pickup address: Is the pickup address correct? Do the notes match the address provided?
  • Drop-off instructions: Do the instructions align with the drop-off address? If a doorman is mentioned, we verify the building has one.
  • Previous delivery notes: Are there any historical notes tied to this address?
  • Next Step
    Local Businss Delivery Made Easy

    Step 2 - Select delivery fleet

    We choose the best fleet to balance speed, cost and payload.


  • Fleet choice: Identify the best fleet for timing, cost and payload.
  • Local couriers: Review partnerships with local couriers to ensure quality service.
  • Next Step

    Step 3 - Coordinate pickup

    We ensure pickup instructions are clear for the courier.


  • Business instructions: Specific pickup instructions are communicated to the courier.
  • ID verification: If required, secure ID verification is confirmed through Getcho.
  • Order readiness: Ensure order readiness via integrations with the retailer’s system.
  • Next Step
    Local Businss Delivery Made Easy

    Step 4 - Oversee drop-off

    We coordinate drop-off and confirm recipient availability.


  • Discretion: Determine if discretion is required (e.g., for gift deliveries).
  • Recipient availability: Confirm the recipient’s availability or coordinate with a doorman.
  • ETA and preferences: Provide ETAs and confirm drop-off preferences.
  • Next Step
    Getcho User Scheduling

    Step 5 - Monitor delivery status

    We track the order and handle issues in real time.


  • Automatic updates: Send real-time status updates to business managers.
  • Issue notification: Notify businesses immediately of any delays or issues.
  • Delivery management: Actively manage complications with the business, recipient, and driver.
  • Next Step
    Tracking Screen

    Step 6 - Confirm delivery

    We verify the delivery and share confirmation details.


  • Confirmation: Send delivery confirmation to both the business and recipient.
  • Follow-up details: Provide any follow-up details or tracking info as necessary.
  • Weekly report: Include delivery details in the weekly report sent to the business.
  • Getcho Proof of Delivery 1
    Getcho Proof of Delivery 2
    Getcho Proof of Delivery 3
    Getcho Proof of Delivery 4
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    Scale Your Uber Direct Operations

    Transform your delivery management with Getcho's Uber Direct Integration

    Elevate your business operations with intelligent order management for Uber Direct. Reduce manual coordination, automate customer communications, and maintain full visibility over all your deliveries—all through one intuitive platform.

    Why we do this

    Dedicated to every delivery, for every customer.

    Join the best businesses in the world and start using Getcho to handle all your local deliveries.

    Getcho in action

    See how Getcho works.

    What business owners are saying

    Trusted by local businesses.

    Carly Jump

    Getcho has been the most hands-on third-party team we've ever worked with. Their support is always helpful, resourceful, and willing to go above and beyond [...] If you're looking for a dependable, well-integrated, and high-performing delivery platform that really supports your business - Getcho is for you. Highly recommend for anyone needing fast, efficient, and scalable local delivery solutions!

    Carly Jump

    Funny Face Bakery

    Holly Watson

    We're thrilled with this easy-to-use and professional-looking app that solved our dilemma of how to offer affordable delivery options to the NYC-area. Setup was a breeze and their customer support team is super nice [...] highly recommend!

    Holly Watson

    Annie's Blue Ribbon General Store

    Jason Lazarus

    The team has been really responsive and receptive to our specific needs, often going above and beyond to ensure things run smoothly. [...] it allows us to offer instacart type experience. Our customers love how seamless the experience is [...]Highly recommend it for anyone looking to add local delivery, this is the best solution out there!

    Jason Lazarus

    Abracadabra NYC

    Frederick McSwain

    We use Getcho anytime we need samples delivered to or from clients around the city. It's incredibly simple and reliable - I place the order and forget about it.

    Frederick McSwain

    McSwain Studio

    What business customers are saying

    And their customers.

    Join the best businesses in the world and start using Getcho to orchestrate all your local deliveries.

    FAQ

    Frequently asked questions

    If you have anything else you want to ask, reach out to us.