What We Do

Your entire delivery operation, handled.

Live Delivery Feed
Order #11902
Order Dispatched2:33 PM
Assigned to Carlos R. — SUV · ETA 22 min
Driver At Pickup2:51 PM
Arrived at 67 34th Street · Photo captured
Driver Stopped3:02 PM
Unplanned stop · 23 min · Watchdog investigating
Watchdog Resolved3:03 PM
Geocode: Home Depot · Called driver · Resumed
Delivered3:14 PM
Confirmed · Score 7 · Photo verified

Real-Time Monitoring

AI Watches Every Delivery

Every order is tracked from dispatch to doorstep. If a driver is late, goes off-route, or something looks wrong — our AI handles it before you even know there's an issue.

Dispatch Board
12 active
Unfulfilled
#11904
Oak & Vine
Van
#11905
Bloom Co.
Sedan
#11906
Copper & Co
SUV
Scheduled
#119012:30 PM
Nora James
Sedan
#119033:00 PM
Green Acre
Van
Pick-Up
#1189812 min
Maison Lux
Sedan
#118998 min
Finch Home
SUV
#119003 min
Petite Fleur
Moped
Drop-Off
#118966 min
Atlas Gear
Sedan
#1189714 min
Daily Greens
Van
Delivered
#11894
Sage Bowl
Moped
#11895
Clark & Elm
Sedan

Smart Routing

Multi-Fleet Dispatch

Getcho automatically picks the best available driver across all your fleets for each delivery. No manual assignment, no spreadsheets, no guesswork.

AI Voice Agent
Carlos R. · (888) 555-0142
Completed · 0:47
AI
"Hola Carlos, soy el asistente de Getcho. Para la recogida en 421 Oak Ave — usa la entrada trasera, puerta #2."
ESAuto-detected
CR
"¿Cómo llego a la puerta trasera?"
AI
"Vas a ver un letrero que dice receiving, pasando la bandera. La puerta #2 está a la derecha."
CR
"Ya lo vi, perfecto. Voy para allá."
Pickup instructions delivered
Back entrance confirmed
Order #11902

AI Voice Agents

Your Store Never Picks Up the Phone

Drivers need instructions? AI calls them in their preferred language — gate codes, parking details, delivery notes. Customers get branded SMS and email updates automatically. No one calls your store asking 'where's my order?'

Custom Notification Sequence
Active
SMSOn dispatch
"Hi Sarah! Your order from {{store_name}} is on the way. Track here: {{link}}"
SMS5 min away
"Almost there! Your driver is about 5 minutes away. {{link}}"
SMSDelivered
"Delivered! Your {{store_name}} order is at your door. View proof: {{link}}"

White-Label

Your Brand, Every Touchpoint

Tracking pages, SMS, emails, and delivery analysis — all branded to your business. Your customers never see a generic courier logo.

And There's More

Everything else you need, built in.

Pickup
Drop-off
9
Delivery Score
Verified — No action needed
AI Analysis
Package label matches order
Driver-recipient communication confirmed via call log
GPS confirms driver at drop-off location
!Photo address unverified — no Street View coverage

Closeout

Automated Delivery Verification

After every delivery, our AI cross-checks pickup photos, delivery photos, address data, and driver location to verify the order was completed correctly — catching issues in minutes, not hours.

Watchdog Rules
All Active
Stop Tolerance15 min
ETA Swing± 20%
Route Deviation500m
Photo VerificationRequired
Alerts → Slack · WhatsApp · Email4 rules active

Ops Dashboard

Your Whole Team, In the Loop

One dashboard for every delivery across every fleet. Your team sees driver assignments, live ETAs, and delivery status — plus Slack and WhatsApp alerts so no one has to check a screen.

CLM-2847Resolved
+$127.50
Issue Detected
Damaged package reported · Order #11847
Evidence Collected
3 photos · GPS log · Driver statement
Auto-Filed
Submitted to fleet · Ref: FLT-9021
Resolved — Credit Issued
$127.50 credited · 18 hrs total
Avg. resolution: 18 hrs94% auto-resolved

Loss Prevention

Automated Claims Resolution

AI detects delivery issues before you do — and files claims automatically. Photos, timestamps, driver logs, and resolution. You don't lift a finger.

Storefront
API
Webhooks
Getcho
Dispatch
Track
Notify

Integrations

Plug In and Go

Connect Shopify, Packiyo, or any platform via API. Orders sync automatically, deliveries dispatch on their own. Setup takes minutes, not weeks.

What business owners are saying

Trusted by local businesses.

We are a local business with multiple retail stores as well as a Shopify webstore, and we were looking to expand our online services to include same-day delivery. The Getcho team has been amazing and has gone above and beyond to ensure that our integration was seamless and tailored to our specific needs. They took the time to understand our operations and helped streamline the connection between our in-store inventory and online orders. Thanks to Getcho, we are now able to offer a better omnichannel shopping experience to our local customers through our website.

PR Run & Walk

Ray Pugsley

PR Run & Walk

Over the past five years, using a variety of single same-day carriers, we would regularly see orders costing more than expected, not being delivered on time, and having an overall poor customer experience. Getcho has solved not only the reliability, but also the visibility into costs, and most importantly a trusted customer experience. They've regularly gone above and beyond to make it easy for our team, quickly incorporated our feedback, and become a critical part of our day-to-day operations: serving some of our biggest customers like Coca-Cola and Delta.

Highline Commerce

Richard Hurley

Highline Commerce

[...] the experience has been absolutely incredible. The integration with Shopify was seamless and took almost no effort on our end, which made setup a breeze. Orders are processed quickly, deliveries are consistently reliable, and our customers love the speed and convenience. This service has truly elevated our customer experience, and we've noticed a positive impact on satisfaction and repeat purchases. If you're looking for a trustworthy, efficient, and easy-to-integrate delivery solution, we can't recommend them enough!

The Closeout Connection

Gabe Weiss

The Closeout Connection

Getcho has been the most hands-on third-party team we've ever worked with. Their support is always helpful, resourceful, and willing to go above and beyond [...] If you're looking for a dependable, well-integrated, and high-performing delivery platform that really supports your business - Getcho is for you. Highly recommend for anyone needing fast, efficient, and scalable local delivery solutions!

Funny Face Bakery

Carly Jump

Funny Face Bakery

GETCHO has been an excellent same-day delivery partner for our business. Their team is extremely communicative, which makes the whole process smooth and stress-free. It's such a huge benefit to be able to offer our customers fast, reliable delivery, and GETCHO makes that possible. Highly recommend!

RUADH

RUADH Team

RUADH

Getcho has been extremely helpful in expanding our range of delivery options and at a notably lower cost than we were getting independently. And, since we started using Getcho about two months ago, there has been a significant drop in customer experience issues related to third-party delivery. The Getcho team is hands-on and highly responsive to feedback.

Farm Link Hawai‘i

Reagan Cline

Farm Link Hawai‘i

As a New York–based business running both a local operation and a Shopify store, having a reliable delivery partner is critical for us. Since switching to GetCho earlier this year, the experience has been consistently strong. Their team is professional, dependable, and handles deliveries with care and precision. Communication is clear and timely, which makes day-to-day operations much smoother. The drivers are courteous and efficient, and everything runs exactly as expected. If you're looking for a delivery partner that's reliable and easy to work with, Getcho is a solid choice.

Myers of Keswick

Owner

Myers of Keswick

We have been using GetCho Delivery for our delivery needs for almost 1 year and strongly recommend their services. Their team is professional, reliable, and consistently goes above and beyond to ensure timely and accurate deliveries. Communication is excellent [...] If you're looking for a dependable delivery partner that truly values customer satisfaction, GetCho Delivery is an excellent choice.

All Fresh Seafood

Jerry Bocchino

All Fresh Seafood

[..] the experience has been nothing short of excellent. [...] same-day delivery that integrates seamlessly with our Shopify store. [...] that syncs directly with our POS system, making it easy to fulfill same-day orders without extra steps. The functionality is smooth, the cost is fair, and the level of service is unmatched. Getcho has truly given us an edge over our competitors, and I can confidently say this app is a 10/10 across service, functionality, and value. Highly recommend for anyone serious about scaling their delivery options!

Take Over Nail & Lash Supplies

Naseem Saba

Take Over Nail & Lash Supplies

Getcho has provided our store with expert level assistance. Has broadened our horizons to customers in the area who would have never stumbled upon the store otherwise. They have been an exceptional partner with ONS providing expedient same day delivery to NYC customers and we continue to grow with their team.

ONS Clothing

James Masiello

ONS Clothing

They have been very communicative and helpful in making sure all of our deliveries have arrived safely. The ability to have our orders transfer directly into their dashboard is very useful. They are clearly committed to creating a positive experience for both the shipper and recipient.

Rosenthal Wine Merchant

Devin Elting

Rosenthal Wine Merchant

We've been looking for a local courier service that is reliable, affordable, and responsive. Surprisingly very hard to find, and Getcho is the perfect partner for it. They continuously make improvements, unlike any other business in the space. We've previously used ubers / couriers , and all of them fell short in some way. Getcho is the final service we use.

Abbode

Daniel Kwak

Abbode

We're thrilled with this easy-to-use and professional-looking app that solved our dilemma of how to offer affordable delivery options to the NYC-area. Setup was a breeze and their customer support team is super nice [...] highly recommend!

Annie's Blue Ribbon General Store

Holly Watson

Annie's Blue Ribbon General Store

The team has been really responsive and receptive to our specific needs, often going above and beyond to ensure things run smoothly. [...] it allows us to offer instacart type experience. Our customers love how seamless the experience is [...]Highly recommend it for anyone looking to add local delivery, this is the best solution out there!

Abracadabra NYC

Jason Lazarus

Abracadabra NYC

This app is a must have!! My contact there Jack is phenomenal and it's been a 5 star experience all the way around! You need this app! It's a game changer.

City Man USA

Kapil Bhagwan

City Man USA

We use Getcho anytime we need samples delivered to or from clients around the city. It's incredibly simple and reliable - I place the order and forget about it.

McSwain Studio

Frederick McSwain

McSwain Studio

Great app for local same day delivery - they work with you to make things as seamless as possible, they are fast to set up and fast to troubleshoot - plus the team is incredibly responsive - they truly care about their product.

Shag

Samantha Bard

Shag

What business customers are saying

And their customers.

Join the best businesses in the world and start using Getcho to orchestrate all your local deliveries.

FAQ

Frequently asked questions

If you have anything else you want to ask, reach out to us.

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