From your store to the client’s door.

Behind every delivery, there are multiple steps. Getcho makes managing deliveries easy so businesses can focus on what matters most—serving their customers.

Step 1 - Verify order details

We confirm addresses and check notes for accuracy.

  • Pickup address: Is the pickup address correct? Do the notes match the address provided?
  • Drop-off instructions: Do the instructions align with the drop-off address? If a doorman is mentioned, we verify the building has one.
  • Previous delivery notes: Are there any historical notes tied to this address?
    • Next Step
    Local Businss Delivery Made Easy

    Step 2 - Select delivery fleet

    We choose the best fleet to balance speed, cost and payload.

  • Fleet choice: Identify the best fleet for timing, cost and payload.
  • Local couriers: Review partnerships with local couriers to ensure quality service.
    • Next Step

    Step 3 - Coordinate pickup

    We ensure pickup instructions are clear for the courier.

  • Business instructions: Specific pickup instructions are communicated to the courier.
  • ID verification: If required, secure ID verification is confirmed through Getcho.
  • Order readiness: Ensure order readiness via integrations with the retailer’s system.
    • Next Step
    Local Businss Delivery Made Easy

    Step 4 - Oversee drop-off

    We coordinate drop-off and confirm recipient availability.

  • Discretion: Determine if discretion is required (e.g., for gift deliveries).
  • Recipient availability: Confirm the recipient’s availability or coordinate with a doorman.
  • ETA and preferences: Provide ETAs and confirm drop-off preferences.
    • Next Step
    Getcho User Scheduling

    Step 5 - Monitor delivery status

    We track the order and handle issues in real time.

  • Automatic updates: Send real-time status updates to business managers.
  • Issue notification: Notify businesses immediately of any delays or issues.
  • Delivery management: Actively manage complications with the business, recipient, and driver.
    • Next Step
    Tracking Screen

    Step 6 - Confirm delivery

    We verify the delivery and share confirmation details.

  • Confirmation: Send delivery confirmation to both the business and recipient.
  • Follow-up details: Provide any follow-up details or tracking info as necessary.
  • Weekly report: Include delivery details in the weekly report sent to the business.
    • Getcho Proof of Delivery 1
    Getcho Proof of Delivery 2
    Getcho Proof of Delivery 3
    Getcho Proof of Delivery 4
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    Getcho in action

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    FAQ

    Frequently asked questions

    If you have anything else you want to ask, reach out to us.