Complete Guide
Same-day delivery means fulfilling customer orders within hours of placement — typically within a 2-8 hour window on the same calendar day. For businesses, offering same-day delivery increases conversion rates, reduces cart abandonment, and creates a competitive advantage that customers increasingly expect. This guide covers everything you need to know about implementing same-day delivery for your business.
The Business Case
65%
of consumers have paid extra for faster delivery, according to industry research
Same-day
delivery is increasingly a deciding factor in online purchase decisions
2-day
shipping is the baseline — same-day is the new differentiator for local businesses
Consumer expectations have permanently shifted. Two-day shipping is no longer a differentiator — it is the baseline. Businesses that offer same-day delivery capture higher-intent buyers, convert more carts, and build the kind of loyalty that keeps customers coming back. Whether you sell flowers, furniture, or specialty food, same-day delivery turns your local presence into a competitive advantage over national e-commerce players.
How It Works
Getcho, a delivery orchestration platform, automates the entire flow from order placement to proof of delivery. Here is what happens at each stage.
Industries
Same-day delivery is not limited to grocery or fast food. Businesses across dozens of verticals use Getcho to deliver the same day an order is placed.
Fashion, home goods, and specialty retail.
Cakes, pastries, and prepared food.
Time-sensitive floral arrangements.
Wine and spirits with age verification.
Pickup and return same-day service.
High-volume same-day fulfillment.
Fresh, perishable, and gourmet items.
Premium branded delivery experience.
Getting Started
Most businesses go live with same-day delivery in under a day. Here is the step-by-step process.
A delivery orchestration platform like Getcho connects your business to a network of drivers and automates dispatch, tracking, and communication. This replaces the need to build or manage your own fleet.
Integrate your order source so deliveries flow automatically. Getcho offers native integrations with Shopify, CleanCloud, Packiyo, and custom platforms via API.
Define the geographic areas you want to serve and the hours during which same-day delivery is available. Set different zones per store location if you have multiple fulfillment points.
Upload your logo, choose your brand colors, and configure SMS and email templates. Customers will see branded tracking pages with your identity at every touchpoint, not a third-party courier name.
Start dispatching deliveries and monitor performance in real time. Track delivery success rates, average delivery times, cost per delivery, and customer satisfaction from the Getcho dashboard.
Comparison
Each delivery speed has a role. Understanding when to use each option helps you optimize cost and customer experience.
Best for perishables, time-sensitive gifts, urgent needs, and high-value customers.
Good for non-urgent orders, batch fulfillment, and cost-conscious customers.
Works for long-distance shipments where speed is not the primary concern.
Many businesses offer all three tiers at checkout and let the customer choose. For regularly recurring orders, consider scheduled recurring deliveries to lock in consistent fulfillment at a predictable cost.
Solving Problems
Same-day delivery introduces operational complexity. Here is how Getcho addresses the most common pain points businesses face.
Same-Day Delivery FAQ
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Comparison
Not every delivery needs to be marketed as "same-day." Many businesses use ship-from-store fulfillment to route standard shipping orders through local couriers — faster and cheaper than national carriers.
| Local Fulfillment (via Getcho) | FedEx / UPS / USPS | |
|---|---|---|
| Transit Time | Hours (same-day or next-day) | 2-7 business days |
| Packaging Requirements | Minimal — short transit eliminates need for gel packs, insulation, and heavy padding | Full protection needed — items spend days in transit through sorting facilities |
| Fulfillment Point | Nearest store or warehouse to the customer | Central warehouse regardless of customer location |
| Tracking Experience | Branded tracking page with live GPS, ETA, and proof-of-delivery photo | Generic carrier tracking number |
| Customer Visibility | Can appear as "same-day" checkout option OR transparent behind standard shipping | Customer sees carrier name and tracking |
| Best For | Local/regional orders, perishables, fragile items, multi-store retailers | Long-distance, high-volume commodity shipping |
Many Getcho customers use both — local carriers for orders within their delivery radius and traditional shipping for everything else. The platform routes each order to the optimal fulfillment method automatically.
Explore More
Guide
The foundational concept behind modern last-mile delivery.
Integration
Auto-dispatch same-day deliveries from your Shopify store.
Service
Automated driver calls with pickup instructions in their preferred language.
Guide
All types of courier delivery: scheduled, hotshot, recurring, and more.
What business customers are saying
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