- What types of running stores does Getcho work with?
- Getcho works with independent running shops, specialty athletic footwear retailers, multi-location running store chains, and hybrid run/fitness stores. Whether you sell shoes, apparel, accessories, or nutrition products, Getcho can handle same-day delivery from your store to your customer.
- How does same-day shoe delivery work?
- When a customer places an order online or requests delivery after an in-store fitting, you mark the order ready in Getcho. A driver is automatically dispatched to your store, picks up the packaged shoes, and delivers them to the customer the same day with real-time tracking and proof-of-delivery photos.
- Can Getcho deliver to race-day event locations?
- Yes. Getcho supports delivery to event venues, race start lines, expo halls, and packet pickup areas. Schedule deliveries for specific time windows so runners get their gear, shoes, or nutrition products exactly when and where they need them on race day.
- How does the try-in-store, deliver-later workflow work?
- Customers visit your store for a professional fitting, find their perfect shoe, and then choose home delivery instead of carrying bags. You mark the order in Getcho and a driver picks it up from your store and delivers to the customer's address the same day. Great for customers who are mid-run or heading somewhere else after their fitting.
- Does Getcho support multi-location running store chains?
- Yes. Getcho automatically routes orders to the nearest store with available inventory. If you have three locations across a metro area, a customer ordering online gets their shoes delivered from whichever store is closest, reducing delivery time and cost.
- How does branded tracking work for my running store?
- You can brand tracking pages, SMS updates, and email notifications to your store — your logo, your colors, your messaging. Customers see your brand at every touchpoint alongside real-time driver location, ETAs, and delivery analysis. Branding is optional and fully configurable.
- Can Getcho handle returns and size exchanges?
- Yes. If a customer orders the wrong size online, schedule a same-day pickup of the incorrect pair and deliver the right size in the same trip. This eliminates the friction of returns and keeps runners in the shoes they need without waiting for shipping.
- Does Getcho integrate with my Shopify running store?
- Yes. Install Getcho from the Shopify App Store and connect your online store in minutes. Online orders sync automatically, deliveries are dispatched when you mark an order fulfilled, and tracking information flows back into Shopify. No developer required.
- What makes Getcho different from standard courier services for running stores?
- Standard couriers treat shoes like any other package. Getcho is built for retail with features like branded tracking, auto-dispatch from your store locations, Shopify integration, return/exchange workflows, and small parcel optimization for lightweight items like shoes and apparel.
- How much does Getcho cost for running stores?
- Getcho offers flexible pricing based on delivery volume. We have per-delivery pricing, subscription plans, and custom enterprise pricing for multi-location chains. Running store deliveries are typically cost-effective because shoes and apparel are lightweight small parcels. Request an invite to see current plans.