Delivery & Pickup Built for Rental Businesses

Deliver rental items to your customers and pick them up when the rental period ends. Two-way logistics for equipment, furniture, party supplies, and tools—with scheduled windows, proof of delivery, and branded tracking on every leg.

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Rental Logistics

Everything You Need to Deliver and Pick Up Rental Items

From delivery to return, Getcho handles both legs of your rental logistics. Your customers get scheduled windows, real-time tracking, and photo documentation—you get fewer support calls and a seamless rental operation.

Two-Way Delivery Lifecycle
Deliver items when the rental starts and pick them up when it ends. Both legs are tracked, dispatched, and documented as a single rental lifecycle—no separate orders or manual coordination.
Scheduled Delivery & Return Windows
Customers choose delivery and pickup times that work for their schedule. Configure time slots, preparation windows, and blocked dates to match your rental operations and fleet availability.
Large Item Handling
Party tents, furniture sets, heavy equipment—no problem. Box trucks with lift gates handle oversized and heavy rental inventory. Drivers are matched to the vehicle size your items require.
Delivery & Pickup Analysis
Every delivery and pickup is analyzed automatically — timestamped photos, GPS confirmation, and condition documentation. Know exactly when items were delivered, in what condition they were returned, and maintain a full chain of custody for every rental.
Shopify Rental Integration
Rental orders sync automatically from Shopify. Manage deliveries, pickups, and inventory from your existing Shopify workflow. Our dedicated Shopify rental app handles scheduling, dispatch, and tracking.
Saved Customer Profiles
Repeat renters never have to re-enter their information. Delivery addresses, access instructions, and scheduling preferences are saved across orders—making recurring rentals seamless and fast.
Branded Tracking for Both Legs
Custom-branded tracking pages, SMS updates, email notifications, and driver ETAs for both delivery and return. Your rental customers see your brand at every touchpoint—not ours.
Flexible Vehicle Matching
Our AI matches the right vehicle to each rental delivery or pickup—sedans for small tools, cargo vans for furniture, box trucks with lift gates for heavy equipment and party supplies. No overpaying for capacity you do not need.
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Proven Results

Fewer failed deliveries. More happy customers.

Our AI agents monitor every delivery in real-time, catching problems before they reach your customers. The result: fewer complaints, fewer refunds, and customers who actually come back.

60%+
60%+ of Getcho managed deliveries receive glowing reviews.
24/7
AI agents monitor every delivery in real-time — catching issues before they reach your customers.

Operational Impact

Less ops overhead. More deliveries.

Fewer "where's my order?" calls

Customers and drivers get automated updates at every step. Your CS team stops fielding the same question all day.

Up to 90%
Scale without hiring

Our customers regularly triple their delivery volume without adding ops or CS staff. AI handles dispatch, driver coordination, and closeout.

3x+
Hours back every week

No more manual dispatch, no chasing drivers, no reconciling delivery photos. Your team focuses on the business, not the logistics.

15+

Rental Delivery FAQ

Common questions about delivery and pickup for rental businesses

Can't find what you're looking for? Reach out to us.

How does Getcho handle the full rental delivery lifecycle?
Getcho manages both legs of the rental lifecycle. We deliver items to your customer at the start of the rental period and pick them up when it ends. Both deliveries and pickups are tracked with real-time updates, proof-of-delivery photos, and branded notifications.
Can my customers schedule their own delivery and pickup windows?
Yes. Customers choose flexible delivery and return windows that fit their schedule. You configure available time slots, preparation times, and blocked dates from your dashboard. Both the delivery and pickup legs have independent scheduling.
What size rental items can Getcho handle?
Everything from small equipment and tools to large party tents, furniture, and heavy machinery. We match the right vehicle to every job—sedans for small items, cargo vans for mid-size loads, and box trucks with lift gates for oversized and heavy rental inventory.
Does Getcho provide proof of delivery and proof of pickup?
Yes. Drivers capture photo documentation at both delivery and pickup. You get timestamped proof-of-delivery photos when items are dropped off and proof-of-pickup photos when they are returned, along with full audit logs for every leg.
Does Getcho integrate with Shopify for rental orders?
Yes. Getcho integrates directly with Shopify and Shopify POS. Rental orders sync automatically, and you can manage deliveries, pickups, and inventory from your existing Shopify workflow. We also offer a dedicated Shopify rental app for scheduling pickups and returns.
Are customer profiles saved for repeat renters?
Yes. Getcho saves customer profiles, delivery preferences, and special instructions. Repeat renters do not have to re-enter their information—delivery addresses, access notes, and scheduling preferences carry over from previous rentals automatically.
Do my customers see my brand on tracking pages?
Yes. All tracking pages, SMS updates, email notifications, and driver ETAs are fully branded with your business identity for both the delivery and return legs. Your customers see your brand at every touchpoint—not ours.
How does vehicle matching work for different rental items?
Our system automatically matches the right vehicle to each delivery or pickup based on the size and weight of the items. Small tools and accessories go in a sedan, furniture and equipment in a cargo van, and large items like party tents or staging in a box truck with lift gate.
Can I manage rentals across multiple warehouse or store locations?
Yes. Getcho supports multi-location businesses. Route rental deliveries and pickups from the nearest location with available inventory, reducing transit time and delivery costs across all your locations.
How much does Getcho cost for rental businesses?
Getcho offers a free plan to get started. Pricing is flexible based on delivery and pickup volume—we offer per-delivery pricing, subscription plans, and custom enterprise pricing. Contact us or install the Shopify app to see current plans.

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What business customers are saying

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