Remember: If you ever need
help you can chat us on our support
page. A human will be present to help you.
Do you want to transport something using
Getcho? Send a driver to your pickup spot and they’ll take your cargo to
any location within range.
After downloading the app and
going to the "Order" tab, you may follow these simple steps:
1. Click "Pickup details" and fill in the fields to describe your
2. If this Getcho is for a curbside pickup or food
takeout order, toggle the switch at the top so it's on. This will
make the process easier since Getcho won't need a pickup phone
3. Fill out the form entirely. If you’re prompted to
enter a "Pickup name," you can write the name of the person at the
pickup point. (Maybe your sister is at her house with your
left-behind sunglasses, or a doorman will meet the courier with some
important documents.) While typing the address you will see
suggestions. Click the right address to fill in the field. And
please don't be shy with your notes If there is a unit number,
include that. For curbside service or takeout, include your order
number or name. Tell the driver everything they need to know to get
your order to you, and Getcho will get it there, pronto. When you're
done, tap "Confirm."
After you confirm, the pickup button will now show the first
part of the pickup address. If you need to edit, simply tap
the button again.
4. Tap "Drop-off details" and fill out the form to
describe where the driver should go and what he or she should do. Be
as detailed as you can, and if you don’t mind, let us know whether
you are sending alcohol. Our drivers can deliver alcohol, but due to
regulations, they need to know ahead of time. When you’re finished,
5. Once you’re finished, you’ll see a price and
estimated delivery time. If those look A-OK, and you want to send a
driver now, hit "Order Getcho Now." If you'd
like to schedule this Getcho for a set pickup time,
6. You’re almost ready, but we just need one last step:
Tell Getcho what you’re delivering. If you’re ordered a curbside
pickup the app will show a default item that you can change if you’d
like Add an item by entering a quantity, name and size. Clear an
item by tapping the red button with the trashcan icon. When you've
added everything, press "Next."
7. That's it! Getcho will ask one more time if that's
everything, and you can press "Order" to send the driver. We will
keep you updated with the status of your delivery on the "History"
When you press schedule, Getcho
ask you when you would like to schedule the driver to arrive
The soonest you can
schedule is 15 minutes into the future, but this doesn't
your driver can necessarily get there that fast. Rest
Getcho will give you the best estimate.
After selecting a
and tapping "Confirm," just add your items and complete the
Reusing a previous order
If you want to re-order with the
same information from your Getcho history, press the small
clock buttons next to the pickup and drop-off buttons.
pull up your past orders, and you can edit them to reflect