For most purchases over $50, REI offers free standard shipping, which takes anywhere between three and 10 days plus processing time. If your order is under $50, your shipping could cost around $8.

Getcho

Getcho is here to help you order on-demand deliveries at low prices with great customer service. Unlike many other couriers you might encounter, Getcho is peer-to-peer. That means you aren’t limited to ordering only from a store or business. You can use Getcho to deliver important documents, forgotten keys, left-behind lunch boxes and urgent love notes. You name it, we’ll get it from point A to point B, immediately.

Because we’re built to handle your on-demand deliveries, you’ll also find us easy to use when you’re ordering directly from a store. You just tell a driver where to go, what to grab, and where to leave it. This flexibility bodes well for stores that have their own special curbside process- Getcho can work with any store. Just be sure to let the driver know what they need to do to grab your order, whether that be an order ID, a certain counter, or parking spot.

How to Getcho REI

All you need to do is place a curbside pickup order at rei.com, then use the Getcho app to send a driver to pick up your purchase.

Place your REI curbside pickup order

When making your purchase with REI, simply choose “Pick up at store.”

REI Curbside Pickup

TIP: You can click "Find a store near you." to pick the store that’s closest to you.

REI Confirm Store

Finish going through the checkout process. Once your item is ready to be picked up, you will receive an email that tells you all you need to know to send a driver. Here’s how it might look:

REI Order Ready

TIP: Hold onto your order number, which you’ll need to share with your Getcho driver.

Download Getcho

Download the Getcho app from the App Store or the Play Store and create a free account if you don’t have one yet.

Pickup details

On the “order” page, tap “enter pickup details” and toggle "Is this for a curbside order or restaurant takeout?" This is where you can tell your Getcho driver about your curbside order. Here’s how you should fill out the form:

  1. Store address: Make sure you enter the address for the right REI location. Start typing REI and you’ll be able to see the locations near you.
  2. Name: This will fill in automatically.
  3. Phone number: Enter your own phone number. That way, a driver can call or text you if he has any issues.
  4. Notes: Enter in all of the information your driver will need to find your order. Something like:  

    “This is a curbside order under John Smith. Order number is 2293102. Call if you have any problems!”

Tell Getcho your drop-off details

Enter your name, address, phone number and any notes that will help a driver find you to drop off your order.

Submit your order now, or schedule for later. Getcho will send you a tracking link to track your driver. Feel free to contact your driver and check in any time!

Help your driver find your order

Once your driver is on their way, you just have a few more steps.

Text your driver to ask them which parking spot number they’re in, then click "I'm here" in your REI confirmation email andfill out the form.

REI Getcho Driver Information

That’s it! Your driver will grab your order and bring it straight to you. Enjoy the free time you saved by using Getcho.